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Error Messages

Loader Type not found

The “The Loader Type “…” was not found in the loaded Haul Infinity project.”

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Reason

Remedy

Loader types are not matching in APS > Site Lists and Haul Infinity > Loaders. Extra symbol or space can cause this error.

Check for mismatches between: APS > Setup > Site Lists > Loader Types and Haul Infinity > Cycle Times > Loaders.

Press Populate from Haul Infinity button and then:

  • No to retain only the items from Haul Infinity, or

  • Yes to retain all existing items and add items from Haul Infinity.

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After updating Reserves Model or parcels used in the project, you may encounter the following message when running the Final Configuration step:

“The following material types are missing from Haul Infinity Project (Unassigned)”.

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Reason

Remedy

  • Editing and generating new Reserves Model with updated parcels.

  • Adding parcels in the Mining list, leading to new component named “Unassigned” appearing in the Parcel Subsets setup step.

Navigate to that step (Parcel Subsets) and in the Mutex Subsets panel rename added parcel according to the material types in HI > Cycle Times > Materials.

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When updating your project solids, bench templates, blast masters, etc. you may encounter the following message:

“<Number> records were matched to unconnected blocks in the loaded haul Infinity project”.

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Reason

Remedy

Reserves or Dumps blocks have been updated, but not connected to the haulage network.

  1. After you see an error message that certain amount of blocks not connected, import them to HI - Haul Infinity > Scheduler > Import Blocks from Scheduler.

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2. After scheduling blocks have been imported, go to the Blocks panel in the bottom let corner and check if they are all connected to the network. A red exclamation mark will show beside isolated blocks.

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3. When seeing Isolated blocks, you need to make sure that for these blocks there is a ramp that can be used to connect them to the main haul network (you may need to review your network and make sure there is a road at the height of the bench with these blocks, otherwise, draw it using top tollbar tools).

4. Blocks may connect to any road that passes within the auto-join distance of the bench. This allows trucks to "jump the gap" between the bench and a nearby road. To use this function in the top toolbar select Blocks > “Join Interaction Mode".

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  • Select any connected block and see how it connects to the available ramps by an orange line. It's how all your blocks should be connected.

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5. Multi select isolated blocks that you need to connect to the network. Right click and choose on of the options available:

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  • You can Add All Auto Joins (many options (orange lines) will appear) and after select 2-3 closest joins,

  • or Add Manual Join, and select a point on the road to connect to.

More details and examples on how to use this function can be found here.

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