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Identify Graphics Card
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The following links will take you directly to the manufacturer’s website for driver updates if they are out of date.
Set Preferred Graphics Card
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To change the default video card for Alastri products:
Right click on your desktop and select “Nvidia Control Panel”.
Select “Manage 3D settings”.
Select “Program Settings”.
Choose “3DMark (3dmark.exe)” from the drop-down menu.
Select your Nvidia graphics card as “preferred graphics processor”.
Click Apply.
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AMD Graphics Cards
If you are using an AMD graphics card, it may be defaulting to the integrated graphics card instead of the higher performance AMD graphics card.
To change the default video card to your Alastri product:
Right click on the desktop and open Catalyst Control Center.
Select “Power” from the left-hand menu.
Select “Switchable Graphics” from the list.
Browse the list of programs and find the executable (or C:\Program Files\Alastri Software\...).
Set the program name to “High Performance”.
Apply changes and restart your computer.
Advanced Power Settings
To ensure your computer is using its dedicated graphics card by default and not switching back to your Intel graphics, you need to change your Advanced power settings to High Performance.
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To test if your Display Link Adapter is affecting the operation of your Graphics, you can disconnect the adapter and run the software with the Laptop screen only. If your issues persist and you have completed the above items, contact Alastri support by support@alastrialastrisupport@micromine.com.au.