Software Support


Our aim is to give great aftercare and support to all Micromine Alastri customers.

If you have a problem, try searching by keyword in the online help documentation, asking a question in the user forums, learning from our video tutorials or by contacting an Alastri customer support representative.

Documentation

Extensive online documentation is accessible through:

The link https://documentation.alastri.com/wiki/spaces/2MAOD/overview?homepageId=90931530.

 

Alastri Hub > Options > Documentation:

The Help button, available for each setup Task:

 

Top toolbar > Help > Documentation:

 

Website

Software and Company updates are available at http://www.alastri.com.au

User Forum

Learn from the experts at www.linkedin.com/groups/6788736.

Video Tutorials

Search for Alastri on http://www.youtube.com

Contact

Send your support requests to alastrisupport@micromine.com

Sometimes we may link advanced users to preview releases on the Alastri website. It is possible that these unstable versions may crash, and if they do, we ask that you copy down the error message and send it to alastrisupport@micromine.com.