Software Support
Our aim is to give great aftercare and support to all Micromine Alastri customers.
If you have a problem, try searching by keyword in the online help documentation, asking a question in the user forums, learning from our video tutorials or by contacting an Alastri customer support representative.
Documentation | Extensive online documentation is accessible through: | |||
The link https://documentation.alastri.com/wiki/spaces/2MAOD/overview?homepageId=90931530.
| Alastri Hub > Options > Documentation: | The Help button, available for each setup Task:
| Top toolbar > Help > Documentation:
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Website | Software and Company updates are available at http://www.alastri.com.au | |||
User Forum | Learn from the experts at www.linkedin.com/groups/6788736. | |||
Video Tutorials | Search for Alastri on http://www.youtube.com | |||
Contact | Send your support requests to alastrisupport@micromine.com | |||
Sometimes we may link advanced users to preview releases on the Alastri website. It is possible that these unstable versions may crash, and if they do, we ask that you copy down the error message and send it to alastrisupport@micromine.com.