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Рус 🇷🇺


In this section you’ll find all the information required to run and manage your licenses and to fix any issues you may encounter on your way.

This section consists of:

1. Licensing for Managers and Administrators page, where you’ll learn how to:

  • add new users to the existing license;

  • expire or ban currently logged in users;

  • delete existing users;

  • view usage history.

2. Internet Licenses FAQ page where you can see most common questions and suggested solutions:

  • do I need a license?

  • how does my license work?

  • do I need any special software?

  • can I check out my license overnight?

  • browser authentication;

  • what if my name or email not found?

  • available seats;

  • what do I do if my license has expired?

3. Licensing Troubleshooting page, where you’ll learn what to do with:

  • invalid username or password;

  • forgotten password;

  • connection loss;

  • proxy;

  • program compatibility assistant;

  • warnings.

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