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In this section you’ll find all the information required to run and manage your licenses and to fix any issues you may encounter on your way.
This section consists of:
1. Licensing for Managers and Administrators page, where you’ll learn how to:
add new users to the existing license;
expire or ban currently logged in users;
delete existing users;
view usage history.
2. Internet Licenses FAQ page where you can see most common questions and suggested solutions:
do I need a license?
how does my license work?
do I need any special software?
can I check out my license overnight?
browser authentication;
what if my name or email not found?
available seats;
what do I do if my license has expired?
3. Licensing Troubleshooting page, where you’ll learn what to do with:
invalid username or password;
forgotten password;
connection loss;
proxy;
program compatibility assistant;
warnings.