To identify if you have a dedicated graphics card (GPU), right-click on the Windows icon from the Taskbar.
Select Device Manager from the list of options.
Expand the Display adapters folder to view the available GPU. If you only see an Intel® card and no other, then no dedicated GPU is available, and the hardware is not compatible with Alastri Software. You will need to speak with your employer or IT regarding new hardware.
...
Update GPU Drivers
...
...
...
Set Preferred Graphics Card
...
AMD Graphics Cards
If you are using an AMD graphics card, it may be defaulting to the integrated graphics card instead of the higher performance AMD graphics card.
To change the default video card to your Alastri product:
Right click on the desktop and open Catalyst Control Center.
Select “Power” from the left-hand menu.
Select “Switchable Graphics” from the list.
Browse the list of programs and find the executable (or C:\Program Files\Alastri Software\...).
Set the program name to “High Performance”.
Apply changes and restart your computer.
Advanced Power Settings
...
...
Display Link Adapter
To test if your Display Link Adapter is affecting the operation of your Graphics, you can disconnect the adapter and run the software with the Laptop screen only. If your issues persist and you have completed the above items, contact Alastri support by alastrisupport@micromine.com.