PS. Diggers Not Digging
How to resolve poor digger utilisation in a period.
Check 1: Refresh your knowledge on the scheduling engine
Check 2: Setup > Loaders > Loadable Trucks
Check the digger has loadable trucks.
Check 3: Schedule > Calendar > Agents
Confirm the dig rates are set to a reasonable number.
Check 4: Schedule > Calendar > Truck Assignments
Confirm the digger has assigned trucks in the period.
Check 5: Setup > Equipment Rosters
Confirm the digger has available hours in the period.
Check 6: Setup > Destination Rules
Confirm the digger has an applicable destination rule for the pit and material.
Double check that parcel subsets (such as “Ore”) actually contain the relevant materials.
Check 7: Check stockpile accepted parcels
Setup tab > Destination Rules step > see if stockpiles are listed as destinations.
Setup tab > Stockpiles step> check the chunk template for the stockpile.
Setup tab > Stockpile Chunks step > check the Accepted Parcels column includes the material the digger is mining.
If a destination rule sends HG to a stockpile, but HG is not an accepted parcel, then the digger may shut down from lack of destinations.
Check 8: Check stockpile build/reclaim type
The Blended, FIFO Mutex, and LIFO Mutex type stockpiles cannot build while reclaiming, and cannot reclaim while building. This can make the stockpile inaccessible as a destination.
Check 9: Schedule > Gantt
Drag the Gantt slider to when the digger shuts down and check:
Is there a dig sequence in the lane at that time?
Is there a rostered delay in the lane at that time?
Is there a manual delay in the lane at that time?
Is there a blast window in the blasting lane at that time?
Is the dig sequence empty at that time? (Grey hatching indicates all blocks in sequence are finished).
Is there a schedule issue at that time? (Yellow and white hazard tape warnings on the Gantt timeline).
Check 10: Schedule > Animation
Find the time:
In the Gantt, move the time slider to when the digger shuts down.
Find the location:
Double click an agent in the Agent List to zoom to it.
Double click a block in the Record tree to zoom to it.
Look for the block which fails to mine.
Drag the animation slider back and forth to get a visual on what is happening.
Quick Checks:
Is the block underground? (Check for batter trims and skins along the pit wall)
Is it drilled and fired?
Is another agent in the way?
Is it within the blast radius of a shot being fired?
Right click > “Show Dependencies”:
Look for red dependencies.
Expand the dependency to see X waits for Y waits for Z.
Find the issue (expand distance, time delay, drill proximity, etc).
Right Click > “Show Trace Messages”.
If there are messages, read them. This dialog is blank by default.
Check 11: Check optimisation
Setup tab > Flow Optimisation step > cash flows > make sure filtered parcels match the destination rules.
Schedule tab > Calendar tab > Optimisation field > change all cash flows to positive and run.
Schedule tab > Calendar tab > Optimisation field > set all content deviation penalties to zero and run.
Setup tab > Flow Optimisation step > disable all grade targets and run.
Make an overflow stockpile and run.
Maximum grade targets are honoured even if the deviation penalty is zero.
Maximum grade targets are honoured even if the deviation penalty is zero
Check 12: Haul Infinity > check routes
Confirm a path exists between the source and the destination.
Check the Error List panel for ramps that are too steep for the truck to traverse.