Software Support


Our aim is to give great aftercare and support to all Micromine Alastri customers.

If you have a problem, try searching by keyword in the Online Help Documentation, learning from our Video Courses or by contacting an Alastri Customer Support Representative.


Documentation

Extensive online documentation is accessible through:

The link 23.1 Micromine Alastri Documentation - Confluence.

Alastri Hub > Options > Documentation:

 

The Help button, available for each setup Task:

 

Top toolbar > Help > Documentation:

 

Website

Software and Company updates are available at http://www.alastri.com.au

Learning Management System (LMS)

Review our Online self-paced content, including Training Courses and Best Practices available in the Micromine Learning Management System (LMS).

 

 

Instructions on how to register with Micromine LMS and access published materials are given in the file below:

Promotional Materials

Search for Alastri on http://www.youtube.com

Contact

Send your support requests to alastrisupport@micromine.com

LinkedIn

Learn from the experts at Micromine: Posts | LinkedIn and Micromine Alastri | LinkedIn

 

Sometimes we may link advanced users to preview releases on the Alastri website. It is possible that these unstable versions may crash, and if they do, we ask that you copy down the error message and send it to alastrisupport@micromine.com.